Riverside Recycling Facility | 910 Riverside Street | Portland, Maine 04103 | (207) 797-6200

frequently asked questions

Beginning on July 1, 2009 there were a number of changes to the Riverside Recycling E-Card program. The following is a list of frequently asked questions that will help you understand the program better.

Why did the City change the E-Card program this year?
What materials can I bring in with my E-Card?
What materials are not included in the E-Card program?
Why are these items not accepted as part of the E-Card program?
Iím cleaning my basement/attic/backyard and have a variety of unwanted materials. How can I get rid of them?
I bring yard waste to Riverside Recycling frequently. How do these changes affect me?
How much is a cubic yard?
Iíve heard Goodwill accepts computers. Is that true?
Who is eligible to receive and E-Card?
How do I get an E-Card?
I own an apartment building. How many E-Cards do I get?
Iíve used up my E-Card. Can I still use Riverside Recycling?
When is Riverside Recycling open?
How do I get more information about the E-Card program?

Why did the City change the E-Card program this year?
Waste disposal and recycling services are core services but they are also very expensive. As with other City programs, we have had to balance program costs with the level of service we provide.

What materials can I bring in with my E-Card?
E-Card holders may bring up to 10 bulky items to Riverside Recycling for free each year. This includes such things as:

What materials are not included in the E-Card program?
E-Cards do not cover mixed waste, household trash, recyclable household materials, items or materials that could fit in bags, remodeling debris, tree limbs or trunks greater than 2Ē in diameter, land clearing debris, medical waste, fencing, stones, motor vehicles or parts of motor vehicles or tires.

Why are these items not accepted as part of the E-Card program?
The E-Card program is meant to provide residents with a way to dispose of bulky household waste such as furniture or appliances that cannot be taken at the curb as part of regular trash pick up.

Iím cleaning my basement/attic/backyard and have a variety of unwanted materials. How can I get rid of them?
Most material from clean up projects is appropriate for your weekly collection. If unwanted non-recyclable items are small enough to fit in a trash bag you should set them out in City trash bags on your normal trash day. This includes small quantities of remodeling debris, loose material, clothing, small assorted items and trash. Please note that there is a 30 lb limit for each trash bag. The single sort recycling program allows residents to recycle a wide variety of materials including nearly all paper materials such as old books (hard and soft cover), cardboard boxes and magazines. You can also recycle plastic containers, glass jars, most metal items. There is no limit to the amount of recycling or the number of bags residents can put at the curb for collection.

You can bring other items to Riverside Recycling but you will be required to pay the posted fee.

I bring yard waste to Riverside Recycling frequently. How do these changes affect me?
If you visit the facility frequently with small loads of yard waste the new rules will help you. In the past, staff deducted a full punch for each visit. Now, gate staff can deduct yard waste in half punch increments for loads up to Ĺ cubic yard. This effectively doubles the number of free visits for many residents. Remember, curbside leaf and yard waste collection occurs each fall and provides a convenient way to get rid of leaves, garden and lawn debris.

How much is a cubic yard?
A cubic yard is 3í x 3í x 3í. Pick up truck loads generally range from 1 Ė 2 cubic yards, depending on how high the load is stacked. Car trunks generally hold Ĺ cubic yard. SUVs contain Ĺ to 1 cubic yard.

Iíve heard Goodwill accepts computers. Is that true?
Goodwill Industries accepts electronic items such as computers, computer monitors, peripherals, fax machines and printers at their donation centers and retail stores. Please visit their website at http://www.goodwillnne.org/donate/computer-recycling-dell-reconnect.php for more information.

Who is eligible to receive and E-Card?
The owners of residential properties that receive City trash and recycling collection can get an E-Card. Owners of properties that do not receive City trash and recycling service are not entitled to an E-Card.

How do I get an E-Card?
If you are eligible for an E-Card and have not picked yours up yet, please call Dawn Davidson at 756-8011 or come to Public Services at 55 Portland Street. Residents who wish to pick up an E-Card must present identification and proof of ownership such as a recent mortgage statement or tax bill. This ensures that we are issuing the card to the property owner. Note that E-Cards are not available at Riverside Recycling.

I own an apartment building. How many E-Cards do I get?
Eligible properties are entitled to one E-Card regardless of the number of units in the building.

Iíve used up my E-Card. Can I still use Riverside Recycling?
You do not need an E-Card to use Riverside Recycling although standard fees will apply without one.

When is Riverside Recycling open?
Riverside Recycling hours of operation are:

Winter Hours (Jan-April)
Monday - Saturday 7:30 AM - 3:30 PM

Summer Hours (April - December)
Monday - Saturday 7:00 AM - 4:00 PM

Please call the facility directly with disposal questions or during inclement weather (207) 797-6200. For information about pricing or commercial waste disposal, please call the Recycling Facility directly at (207) 797-6200.

How do I get more information about the E-Card program?
Please contact the Recycling Hotline at 756-8189 or Public Services at 874-8801